*Please read carefully as Golden Lighting will not send replacements at no
charge or issue credit for products with an expired warranty*
Golden Lighting warranties its products against structural and wiring defects only, from one (1) year of retail purchase with receipt. Golden Lighting will replace, at our discretion, products or components that fail to operate or have structural defects within the warranty period.
The finish on Golden Lighting product is warrantied for six (6) months from retail purchase with receipt. This warranty does not cover display products beyond one (1) year of shipment from Golden Lighting, nor products that were improperly installed or those in which parts have been tampered with or changed.
The compliance of our product to project specification and approval for their use is not warrantied by our company. Golden Lighting will not be responsible or liable to buyer, its agents, employees, customers, or any third party for cost incurred in the removal or re-installation of any product, or any incidental damages resulting in loss of use, loss of revenue, loss of profit, arising out of, or in connection with natural disaster, catastrophe, fault or negligence of the user or any third party, implied.
To report a claim please contact the Customer Service Department by email at firstname.lastname@example.org or via fax at 850-877-1346.
For more information please contact the Customer Service Department by phone at 800-277-0979 ext 1.