Move FAQs
Frequently Asked Questions Regarding the Move
We anticipate that you may have questions about the upcoming move and have attempted to answer some of your questions here.
Have any of Golden Lighting's other contact numbers changed?
No. Please continue to contact our team using the current contact information, including the following for customer service...
Email: cs@goldenlighting.com
Fax: (850) 877-1346
Phone: (800) 277-0979
Where should I send letters and payments?
Remit Payments to:
PO Box 102477
Atlanta, GA 30348
Send General Correspondence (regular mail, like letters) to:
PO Box 180130
Tallahassee, FL 32318
Where should I ship products that I am returning (RGAs) to Golden Lighting?
Please send any RGAs to our new address, 3121 Hartsfield Road, Tallahassee, Florida 32303.
Where can I pick up an order that I marked for "Local Pickup" or "Local Customer Pickup"?
Please pick up "Local Pickup" orders at 3121 Hartsfield Road, Tallahassee, Florida 32303.
Where can I send my shipping carrier to pick up my orders?
Please send carriers to pick up orders pickup orders at 3121 Hartsfield Road, Tallahassee, Florida 32303.
When will the move be complete?
Our move is complete. At this time, we are fully operational from only the new address, 3121 Hartsfield Road, Tallahassee, Florida 32303.
Do You Have Other Questions?
We understand that you may have personal or company-specific questions regarding our upcoming move and how it may affect your business. Our Customer Service Team is standing by to address any concerns that you may have.
Contact Our Customer Service Team:
Email: cs@goldenlighting.com
Fax: (850) 877-1346
Phone: (800) 277-0979
Response Time:
Please allow 48 business hours
Office Hours:
Monday - Friday
9 AM - 5 PM EST